NethLink: Allow disabling incoming call notifications (Phone Island popup)

[tonyco97]

Description

Some customers use NethLink only for Click-to-Call, while all inbound and outbound calls are handled by a physical desk phone (for example Yealink).

In this setup:

• The user answers calls on the desk phone
• NethLink is only used to start outbound calls
• Incoming calls should not trigger visual notifications on the PC

Currently, when an incoming call arrives, NethLink always shows a Phone Island popup (call notification).
This happens even when the user is not supposed to handle the call from the PC.

On Windows, this notification does not appear in the system notification settings, so it cannot be disabled per application.

---

Why this feature is needed

In real office setups:

• Operators work primarily with a desk phone
• NethLink is used only to start calls (Click-to-Call)
• Incoming calls are answered on the physical phone

The Phone Island popup:

• Is redundant
• Distracts the user
• Creates confusion
• Cannot be disabled from Windows settings

Because NethLink seems to use a custom internal notification system, Windows cannot manage or filter these notifications.

---

Purpose of the feature

Provide a supported and user-controlled way to disable incoming call notifications from NethLink, allowing it to be used cleanly in:

• Click-to-Call only mode
• Desk-phone–first environments
• QA and testing scenarios

without OS-level hacks.

---

Proposed solution

Add a user-level setting in NethLink:

Incoming call notifications

• Show Phone Island popup on incoming calls

When disabled:

• NethLink must not show the Phone Island popup
• No visual notification should appear on incoming calls

This setting must be handled directly by NethLink, since the notifications are not managed by Windows.

---

Alternative solutions

• Disabling Windows notifications globally
• Trying to mute or hide NethLink via OS tools

These are not viable because:

• NethLink does not appear in Windows notification settings
• The notification system seems to be internal to the application

---